Lawsuit blames death on Universal Orlando’s English-only warning signs
A lawsuit claims the lack of foreign language signage at Universal Orlando contributed in the death of a theme park guest.
Jose Calderon Arana, aged just 38, suffered a fatal heart attack after riding the ‘Skull Island: Reign of Kong’ ride.
A lawsuit filed by the family says he didn’t speak English and there were no warning signs displayed in Spanish.
The ride warns guests in English that those with heart conditions should not ride. Calderon Arana had a history of heart problems.
"Universal was aware of the great number of tourists on their premises who do not speak English," the lawsuit said.
Calderon Arana complained of feeling unwell after the ride and then collapsed and died later.
"This isn’t a crazy request or expectation. It’s actually quite basic in this day and age," attorney Pendas said.
"You are asking for international travelers. This is a mecca for tourism. This is a very basic thing that should be thought of for the safety of patrons."
Pendas said it’s the theme park should have ride warning signs in at least English, Spanish and French.
More than six million overseas visitors came to Orlando in 2017 and nearly 900,000 came the Spanish-speaking countries of Mexico, Argentina and Colombia.
According to census figures more than 25% of Florida residents speak a foreign language at home.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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