Pensioner removed from cruise after complaining about cabin

Tuesday, 07 Jul, 2015 0

A British pensioner is demanding an apology from Royal Caribbean after he was removed from a cruise after complaining about his cabin.

Jack Moran, aged 85, who was celebrating his diamond wedding with his wife and family on the cruise in May, was taken off the ship only 24-hours after boarding.

He said he had complained to the crew that he had got wet paint on his hand and trousers from the recently pained balcony in his cabin and he’d told a member of the restaurant staff he wanted to ‘jump ship’ at the next port.

Security staff told the pensioner the head office considered him a ‘security risk’ and a guard was placed outside his cabin all night and regularly checked on him, said Moran.

He told the BBC that he left the ship with his wife, daughter, son in law and his mother at Zeebrugge in Belgium and made their own way home.

Royal Caribbean has since refunded the group for the four-day cruise and reimbursed its travel costs.

A spokeswoman for Royal Caribbean Cruises told the BBC: "Our first priority is always to look after the best interests of our guests and crew.

"We acknowledge Mr Moran’s ongoing concerns and have contacted him to discuss these in more detail."



 

profileimage

Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk



Most Read

Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know

Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham

Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago

Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research

Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact

Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference

Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role

Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal

Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination

Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness

Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future

Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
TRAINING & COMPETITION
Skip to toolbar
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...