Pensioner removed from cruise after complaining about cabin
A British pensioner is demanding an apology from Royal Caribbean after he was removed from a cruise after complaining about his cabin.
Jack Moran, aged 85, who was celebrating his diamond wedding with his wife and family on the cruise in May, was taken off the ship only 24-hours after boarding.
He said he had complained to the crew that he had got wet paint on his hand and trousers from the recently pained balcony in his cabin and he’d told a member of the restaurant staff he wanted to ‘jump ship’ at the next port.
Security staff told the pensioner the head office considered him a ‘security risk’ and a guard was placed outside his cabin all night and regularly checked on him, said Moran.
He told the BBC that he left the ship with his wife, daughter, son in law and his mother at Zeebrugge in Belgium and made their own way home.
Royal Caribbean has since refunded the group for the four-day cruise and reimbursed its travel costs.
A spokeswoman for Royal Caribbean Cruises told the BBC: "Our first priority is always to look after the best interests of our guests and crew.
"We acknowledge Mr Moran’s ongoing concerns and have contacted him to discuss these in more detail."
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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