Power cut leads to baggage chaos at Gatwick

Wednesday, 12 Mar, 2012 0

Passengers had to board flights without their luggage after a power cut hit baggage carousels at Gatwick airport this weekend.

Extra staff were drafted in to move luggage manually at the North Terminal but a few customers were contacting the airport last night via Twitter to say they were still without bags.

About 2,500 bags failed to make it on to the same flight as their owners.

Despite electricity being restored, eight baggage belts were frozen for several hours.

About 12 out of 148 flights were delayed by more than two hours as charter flights were held back for bags to be loaded on, airport officials said.

Gatwick said an extra 30% of staff were drafted in to manually move baggage on to planes, and that the longest delay to a flight was around three hours.

Passengers whose flights departed without baggage were advised to contact their airlines when they reach their destination.

 

By Diane Evans



 

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Diane



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