Royal Caribbean rolls out new reservation system
Royal Caribbean is carrying out sales and training intiatives to help agents get up to speed with its new reservation system.
Staff from Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises are holding face-to-face and virtual training to show agents the company’s new, improved system, which it says is faster, easier and more flexible.
In addition, a new module and vodcast on the changes will be made available on the award-winning e-learning programme, Cruising for Excellence online.
The new course will contain everything agents need to know about making a booking and the enhancements that have been made.
Nicki Tempest-Mitchell, head of trade sales, Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises, said: "The huge investment we’ve made is exciting news for all travel agents.
"Providing agents with the best tools to ensure that they can sell with confidence and ease has always been extremely important to us.
"With these improvements, agents will have the peace of mind that they are providing customers with the absolute best value possible."
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
TAP Air Portugal to operate 29 flights due to strike on December 11