Sudden departure of two BA directors after T5 disaster
British Airways has announced that Gareth Kirkwood, director of operations, and David Noyes, director of customer services, will be leaving the company.
The airline said the departures follow the airline’s move to London Heathrow’s new Terminal 5.
The opening of T5 last month was plagued with problems and has forced the airline to delay moving other flights to the new facility.
BA said it was now looking to appoint a chief operations officer to combine both roles.
A spokesman said the airline did not have any intention of making any announcements about further departures of BA directors today, nor in the not too distant future.
A Report by The Mole
John Alwyn-Jones
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































Global tourism exceeds 1.5 billion travelers announces UN-Tourism
Qatar Airways offers reduced timetable to over 60 destinations
WTTC global tourism reached record economic impact of 11 trillion in 2025
Hands In, UATP join forces for airline multi-card payments
Overseas travelers to the United States declined by 2.5% in 2025