Sydney named most unpopular airport
SYDNEY – Sydney Airport has been rated the country’s most unpopular airport for the third year in a row.
Airport users rated Brisbane Airport the most popular for the fifth consecutive year, followed by Adelaide, Perth, Melbourne, then and Sydney.
The ACCC report relates only to terminals run and owned by airport operators.
Some of the domestic terminals are leased and operated by airlines and are not subject to monitoring, including the Qantas domestic terminals in Melbourne, Sydney and Perth.
According to The Age newspaper, the consumer watchdog’s report into airport performance also found – again for the third year running – an overall decline in the reported quality of airport services and facilities, despite ballooning profits.
Australian Competition and Consumer Commission (ACCC) chairman Graeme Samuel said that as passenger numbers grew at the monitored airports in 2007-08, so too did the airports’ charges to airlines.
“Interestingly, the financial performance of the airports does not appear to be strongly related to the quality of service they provide,” he said.
Airport car parking charges were a special focus of the ACCC report.
It was noted that airports were in a position to set higher car parking prices because they are able to influence the costs of alternatives to on-airport car parking (including off-airport parking, cars, taxis, and bus and train services).
“Although not conclusive, the ACCC considers that some results are consistent with airports having a monopoly position.â€
Ian Jarrett
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