TBiz helping clients create lower business travel costs
Travelocity Business (TBiz) says by creatively maximizing Sabre technology and its expert staff, it has driven cumulative post-booking touchless rates beyond 90% for its client base.
“At the conclusion of the second quarter, TBizclients cumulatively set a new standard with 85% of bookings made via the GetThere online booking solution, up from 80% at the close of 2007,†the company says.
In North America, cumulative TBiz online adoption stands at 88%, compared to the 71% figure shared by GetThere in its 2007 Benchmark Survey of all GetThere users, according to Travelocity Business.
With air fares rising and options decreasing for business travelers, companies using TBiz are developing creative solutions to get travelers where they need to be – and minimize costs at the same time.
Travelocity Business continuously enhances its proprietary mid-office automation technology to squeeze out cost for corporations.
Savings from air, car and hotel suppliers represent a core component of travel management, but companies that prevent unnecessary trips before they happen are recording significant value from their overall program, according to the company.
TBiz helps clients facilitate better demand management practices via dynamic messaging that appears onscreen to travelers and travel arrangers. Companies use the messaging to alert employees of new policies regarding internal meetings, use of Web technologies, altered advance purchase guidelines, and other methods.
“One client has altered its travel home page by requiring employees to select the reason for the trip before viewing travel options, with any employee or internal meetings triggering a dynamic message detailing the corporation’s 14-day advance purchase policy requirement for internal-focused journeys,†says Travelocity Business.
Travelocity Business is now in the process of rolling out recruit travel automation across its entire client base.
“’While travel technologies clearly open the door, our everyday collaboration with clients is the critical element in driving savings and value for business travel programs,’†said Lesley Harris, president of Travelocity Business.
Report by David Wilkening
David
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