Thomas Cook to allow changes to Tunisia trips for whole summer

Sunday, 29 Jun, 2015 0

Thomas Cook is allowing customers due to travel to Tunisia up to October 31 the option to amend their bookings free of charge following Friday’s beach massacre.

Most tour operators have suspended programmes this week and they are repatriating those who were in Tunisia beach resorts at the time of the attack last Friday.

Thomson and First Choice, who had a number of customers killed in the attack, sent 12 flights to Tunisia on Sunday to bring home customers at the end of their holiday and those who wished to return early.

Thomas Cook said it has brought back around 1,100 holidaymakers who wanted to leave Tunisia earlier than scheduled.

Three repatriation flights operated over the weekend, alongside its regular scheduled flights.

In total, around 3,600 Thomas Cook UK customers have left Tunisia since the attack on Friday.

The Foreign Office has amended its advice to Tunisia to say that further attacks on tourists are possible, but as it hasn’t warned against non-essential travel to the country, tour operators are continuing with their programmes.

However, Thomas Cook is offering customers due to travel to Tunisia up to and including July 12 the opportunity to cancel or amend their holidays free of charge.

For those travelling from July 12, it is offering to amend their bookings to Tunisia free of charge for holidays departing up to and including October 31.

The dedicated Thomas Cook helpline is 01733 224 536 for customers, and 0800 916 0699 for travel agents.

Thomson and First Choice customers can amend their bookings to Tunisia until July 24 and Thomson is scheduling three extra flights to Cape Verde, Rhodes and Gran Canaria for customers wishing to change their holidays.

EasyJet is giving customers booked to travel to Monastir within the next 14 days the option to transfer to a different flight for free, or to receive flight vouchers to the value of the unused flights if passengers prefer not to travel.

 



 

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Bev

Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.



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