Tiger’s hidden charges
A report in the Sunday Tasmanian says that the fares may be cheap, but beware of hidden costs when Tiger Airways puts a cat among the airline pigeons later this year.
From November 29 the Singapore-based airline will run a daily flight between Launceston and Melbourne starting at $39.99, with the announcement having an immediate effect on the competition, with Jetstar offering $29 flights from the same date.
The discount war is good news for travellers, but there are hidden costs waiting to pounce on the unsuspecting.
“Removing free frills, so that passengers only pay for what they want,” the company’s website manifesto reads.
“Excess luggage, meals and entertainment on flights are all available at affordable prices should passengers want them.”
In-flight meals on domestic flights disappeared long ago but, as part of its no-frills approach, Tiger charges for other basic services most are still used to.
If you are travelling with family, a friend or a loved one you will have to pay an extra $5 per person each way to sit together.
If you fancy a bit of leg room, more spacious seats over the wing or near an exit also cost an extra $25.
It is also best to travel light, with passengers limited to 15kg of baggage rather than the 20kg allowed on Virgin Blue and Jetstar.
Another $25 will buy you that extra 5kg, but don’t rock up to the terminal without weighing your bag first — notice of luggage upsizes must be given at least 72 hours before departure.
Fares and charges are strictly non-refundable, even in the event of delayed flights.
The carrier even runs a uniform fleet of new Airbus aircraft to cut down on maintenance and running costs, with Tiger Airways spokesman Tony Rasman saying it was all part of the company’s successful business model, adding, “People should have a choice of different ways to travel.”
“If they want to go in first-class they can go on a different airline, but if they just want to get from A to B in a comfortable, safe aircraft then they have the choice to fly with us.”
Tourism Industry Council chief executive officer Daniel Hanna said the increased competition was welcome, adding, “It is not a model that will suit everyone, but as long as there are significant choices that is great.” “It is another option for people and will increase competition”.
He acknowledged the danger that cheap air fares would make it more attractive for Tasmanians to fly interstate rather than holiday at home, adding, “But we think overall the effect will be very beneficial for Tasmania.”
Report by The Mole
John Alwyn-Jones
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