Tour guide’s racist rant prompts apology from tour bus firm
A racist, expletive-filled rant by a tour guide against San Francisco’s Chinatown has prompted a tour firm to issue a public apology.
The San Francisco bus tour guide, working her last day in the job, was filmed denigrating the district and its Chinese residents with a F-bomb littered outburst which was then posted on YouTube.
By early Friday it had garnered almost 500,000 views.
"On behalf of City Sightseeing San Francisco, I deeply apologize to the residents of Chinatown and San Francisco for the conduct of a former employee," said City Sightseeing CEO Christian Watts.
"Due to this unfortunate incident, we have added additional training processes to ensure that each tour is up to our rigorous standard."
Both San Francisco Mayor Ed Lee and Supervisor David Chiu have condemned the rant and Chui has demanded an apology from the ex-tour guide calling her remarks ‘offensive, racist and hurtful.’
Darin Ow-Wing, director of education at the Chinese Culture Foundation of San Francisco said the guide was ‘just spouting hatred’ and has called on the tour industry to up standards and ensure tour guides have a better understanding of the communities they are working in.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Strike action set to cause travel chaos at Brussels airports
Digital Travel Reporter of the Mirror totally seduced by HotelPlanner AI Travel Agent