Travel Counsellors recruits first agents in Australia
Travel Counsellors, which claims to be the largest home-based travel company in world, has recruited its first agents to its Australian arm.
The two new home working consultants – Claudia Silk and Trish O’Brien – join over 800 other Travel Counsellors located throughout the UK, Europe, and the US. The company has also recently launched in South Africa.
The new Australian agents have completed an initial three-day induction course at the Australian headquarters based in Melbourne, where they learnt to use the company’s booking systems and technology, adapted to the Australian market.
They were trained by the company’s head of sales in Australia Tim Martin and support staff Michelle Riel and Kim Formato.
“We are delighted to have our first Travel Counsellors operational in Australia,” said Martin. “The training has gone very well and we have had an excellent response from our new agents.
“They are now equipped to run their own home-based travel businesses, providing unique tailor-made travel solutions and selling a full range of travel products from leisure and corporate suppliers.
“The agents have been given in-depth training on the company’s extensive intranet booking system, including the company’s innovative contact centre which provides a unique and comprehensive customer management solution.
“They have also learnt how to use the company’s dynamic packaging system, which allows them to quickly and easily search and compare different travel options for specific dates in a matter of minutes.”
Silk, whose experience includes managing retail travel agencies, said: “After deciding to leave a major travel player I had a clear vision of what and where I wanted to position myself.
“When Travel Counsellors appeared on the scene in Australia I knew immediately it was what I was looking for.
“I was so impressed by the level of support, professionalism and experience the company offers its agents.”
O’Brien, who has been involved in a family travel retail outlet for many years and grown up in the travel industry, said: “After completing the training and seeing first hand the amazing support when it comes to marketing materials, back end administration support and business development, I am certain that Travel Counsellors will very soon set a new bench mark within the travel industry.”
Travel Counsellors managing director Steve Byrne said: “We have witnessed a considerable amount of interest from the industry since our launch in Australia two months ago.
“There is a demand in the current Australian market for the Travel Counsellors concept, offering customers, agents and suppliers a new way of doing business.”
Phil Davies
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season