Travellers urged to use £85m in unused refund credit notes
Holidaymakers with unused refund credit notes risk losing their money soon.
They must redeem credit notes by 30 September 2022, which is when they lose ATOL protection.
In July 2020, the ATOL scheme announced that consumers who accepted refund credit notes for cancelled ATOL protected holidays would continue to be financially protected .
This protection applied to refund credit notes issued between 10 March 2020 and 19 December 2021.
If a travel company goes bust after 30 September 2022, travellers with refund credit notes will not be covered by the ATOL scheme .
Unspent ATOL protected refund credit notes currently total over £85m.
To avoid losing out consumers are advised to either make a booking or request a refund.
Michael Budge, Head of ATOL at the UK Civil Aviation Authority, said:“ As demand for travel continues to grow again, we want to make sure consumers are making the most of the financial protection available to them.”
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airbnb eyes a loyalty program but details remain under wraps
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026