TTA takes over bookings of failed online agent
The Travel Trust Association (TTA) has stepped in to protect the customers of Ola Holidays, which ceased trading yesterday.
TTA will take responsibility for the company’s existing bookings so customers with forward bookings will be able to go ahead with their holiday as planned.
TTA member Qwerty Travel will take over Ola Holidays’ forward bookings involving flights.
Qwerty will issue new ATOL certificates to these customers, confirming their holidays remain protected through the ATOL scheme.
The company will also contact customers with further advice shortly, but holidaymakers are assured that their flight tickets and other holiday arrangements remain valid and they can go ahead with their holiday.
The Civil Aviation Authority said it will inform all affected customers of the new arrangements and people do not need to take any further action.
The CAA has already advised customers currently abroad they will be able to continue their holiday as planned and return home using their flight tickets.
David Clover at the CAA said: "Customers due to travel with Ola Holidays will be understandably concerned following the company’s collapse, but the ATOL scheme is there for exactly this kind of situation. We can assure customers that their holiday is safe and will go ahead as planned."
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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