Uber to pay disabled riders after settling Federal lawsuit
Uber has settled an action brought by the Justice Department and will pay over $2 million for alleged Americans with Disabilities Act violations.
Uber charged a wait-time fee two minutes after arriving at a pickup, even though many riders needed longer due to a disability.
Uber must pay $1.7 million to about 1,000 riders who complained about being charged wait-time fees
It must credit the accounts of over 65,000 riders who registered for a wait-time waiver by doubling the amount of fees they were charged.
The company must promote the wait-time fee waiver program and increase customer service training about the program.
Read Full StoryHave your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.

































Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Singapore to forbid entry to undesirable travelers with new no-boarding directive
In Italy, the Meloni government congratulates itself for its tourism achievements