Uber to pay disabled riders after settling Federal lawsuit

Saturday, 19 Jul, 2022 0

Uber has settled an action brought by the Justice Department and will pay over $2 million for alleged Americans with Disabilities Act violations.

Uber charged a wait-time fee two minutes after arriving at a pickup, even though many riders needed longer due to a disability.

Uber must pay $1.7 million to about 1,000 riders who complained about being charged wait-time fees

It must credit the accounts of over 65,000 riders who registered for a wait-time waiver by doubling the amount of fees they were charged.

The company must promote the  wait-time fee waiver program and increase customer service training about the program.

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Ray Monty



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