United rewards hackers for spotting IT problems
United Airlines is encouraging computer whizz-kids to help identify bugs on its website or mobile apps by offering a ‘bug bounty’ of free frequent flyer miles.
The airline will pay out miles on a sliding scale to friendly hackers who discover security holes.
This includes 50,000 points offered for finding scripting bugs, 250,000 points for testers able to access customer information and up to one million points for finding major security flaws that would allow a hacker to rewrite code on the United website or app.
But the airline has stressed that they are not allowed to test for any onboard vulnerabilities.
The carrier recently banned security researcher Chris Roberts who found security loopholes in United Airlines’ Wi-Fi and in-flight entertainment systems.
It said ‘any testing on aircraft or aircraft systems such as in-flight entertainment or Wi-Fi’ could result in a criminal investigation.
"At United, we take your safety, security and privacy seriously. We utilise best practices and are confident that our systems are secure," a statement said.
Other tech companies such as Facebook and Google have similar programs which offer cash bounties of several thousand dollars depending on the type of vulnerability found.
"We are committed to protecting our customers’ privacy and the personal data we receive from them, which is why we are offering a bug bounty program — the first of its kind within the airline industry," United said.
Diane
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.

































Qatar Airways offers reduced timetable to over 60 destinations
Hands In, UATP join forces for airline multi-card payments
AirlineRatings reveals world's safest airline rankings for 2026
Vietnam warns airlines of possible flight reductions amid jet fuel shortages
Fliggy opens AI-powered travel bookings and developer tools