Web firm lets you speak to ‘real people’
A guide to help consumers circumvent time-consuming and frustrating computerised answering systems and gain faster access to “real people” over the telephone has been introduced by Cheapflights.
Users of the Cheapflights.co.uk website can now click to gain telephone access to 20 airlines tour operators and hotel groups.
A new tab can be accessed by navigating in from the price comparison company’s home page “travel tips” section or by entering http://www.cheapflights.co.uk/travel-tips/cheatsheet.html on an internet browser.
CEO David Soskin said: “Cheapflights believes that, despite the increasing use of the internet, there are times when customers will need to talk to a real person.
“We have all been frustrated and annoyed by automated telephone systems. We have accordingly compiled a ‘Cheat Sheet’ to help consumers to speak to a real-live-person asap when calling. Our ‘Cheat Sheet’ comprises most of the leading UK travel companies.”
He added: “Following an informal meeting in the US with technology guru Paul English late last year we were inspired by his radical and original idea to publish an online guide how to beat the automated voice response systems at a number of top US companies.
“We have historically provided a wealth of useful travel information as well as publishing travel companies’ best deals. We therefore decided to provide UK travel consumers with a similar telephone ‘Cheat Sheet’ for top UK travel companies and are very pleased now to launch this further consumer resource on our sites.”
Report by Phil Davies
Phil Davies
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Singapore to forbid entry to undesirable travelers with new no-boarding directive
Euromonitor International unveils world’s top 100 city destinations for 2025