Airline to pick up medical bills for injured passengers
Abu Dhabi-based Eithad Airways has stepped in to cover the medical bills of all those passengers who were hospitalised after one of its flights hit severe turbulence.
A team from the airline visited the nine passengers in hospital yesterday to provide care and assistance.
It also met with several of the families of those injured on flight EY474, which hit unexpected clear turbulence as it travelled from Abu Dhabi to Jakarta.
Of the nine who were were hospitalised, it said the majority were discharged by the end of the day.
Etihad Airways’ president and CEO James Hogan said: "Our pilots and cabin crew are to be commended for the calm and professional manner in which they dealt with this exceptional event, and the care they showed the passengers, despite several being injured themselves.
"It is testament to the high standard of our crew training that the effects of the turbulence were minimised. At no time was the safety of the aircraft, passengers or crew compromised."
Etihad Airways is cooperating fully with the Indonesian authorities in their investigation, it said.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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