CNP fraud against travel companies up by 33%
Card-not-present (CNP) fraud against travel companies climbed 33% to more than £15 million last year, according to the latest figures from APACS.
Barclaycard Business released the figures along with a new digital guide designed to protect retailers from this type of fraud, which has become more prevalent in travel because of the move to online purchasing.
Travel was the third most targeted industry last year, behind electrical retailers and technology and telecoms providers.
“Travel is one of the main sectors online so it’s not surprising that it is a major victim of CNP fraud,” said a spokesman for Barclaycard Business.
Following the introduction of chip and PIN, fraudsters are increasingly turning their attention to this type of fraud, he added.
CNP fraud has grown every year since 1995 and last year topped more than £180 million in total.
The guide advises travel companies about:
– questions they should ask when accepting plastic card transactions over the internet, mail order, fax or by phone
– added security measures available via the card schemes to further protect them
– methods of ensuring that security checks and balances are maintained from the moment an order is made until the goods have been delivered.
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
In Italy, the Meloni government congratulates itself for its tourism achievements
Singapore to forbid entry to undesirable travelers with new no-boarding directive