Flight compensation firm launches portal for TMCs
Travel technology firm refund.me.Group, which was set up in 2012 to help consumers handle flight delay compensation claims, has launched a new business-to-business portal for corporate customers.
The Germany-based firm claims refund.me Business Solutions will make it easier for travel management companies to process claims made by their customers under EU 261 legislation for lengthy flight delays
"By outsourcing the claims process to refund.me, companies avoid the costs of internal legal and administrative teams necessary to analyse and process complex flight data and compensation claims," said Eve Büchner, founder and CEO of refund.me.
"Our new B2B portal makes it easy for companies to capture compensation that might not have been cost-effective to recover previously."
The portal, which can be customized to individual corporate travel programmes and policies, is equipped with advanced security, performance and management features ensuring data, claim status, payments, and reports are secure, robust and reliable, said refund.me.
Christian Fischer, CEO of DERPART Reisebüro Hess, a Dusseldorf-based TMC and travel agency franchise, said: "We proactively offer refund.me’s additional flight compensation service to our customers as it enables them to not only save money, but also gives them immediate access to refund.me’s global network of lawyers to fight on their behalf.
"The process is simple and straightforward, and the new portal enhances our ability to offer our clients the best possible business package."
refund.me operates on a no win, no fee basis.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Singapore to forbid entry to undesirable travelers with new no-boarding directive
Euromonitor International unveils world’s top 100 city destinations for 2025