Gatwick apologises for information blackout that caused some to miss flights
Gatwick Airport has apologised for yesterday’s computer failure that caused ‘a handful’ of passengers to miss flights.
A problem with the fibre optic cables of a system provided by Vodafone meant that the airport’s flight information screens weren’t working from 7am until around 5pm.
As a result, it was forced to write flight information on temporary white boards and staff shouted out gate numbers to crowds of passengers waiting in the departure lounges..
In a statement, Gatwick said the airport’s ‘manual contingency plan’ which included having extra staff on hand to help direct passengers, had worked well. No flights were cancelled or delayed as a result, it said.
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































Airbnb eyes a loyalty program but details remain under wraps
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026