Guaranteed airline baggage delivery
Low-fare Independence Air says its new service is unlike anything ever offered in the US airline industry: guaranteed baggage delivery.
If a checked bag does not arrive at a flyer’s destination, the fare is free, the airline says.
The airline says this is a way to highlight its growing reputation for service.
Since the company began operating exclusively as Independence Air last November, its performance in the US Department of Transportation’s Air Travel Consumer Report rankings has improved significantly.
The airline’s rate for successfully delivering checked bags recently was better than the legacy carriers.
The airline now serves 46 destinations.
Report by David Wilkening
David
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.






























Qatar Airways offers reduced timetable to over 60 destinations
Hands In, UATP join forces for airline multi-card payments
AirlineRatings reveals world's safest airline rankings for 2026
Vietnam warns airlines of possible flight reductions amid jet fuel shortages
Fliggy opens AI-powered travel bookings and developer tools