Kimpton Hotels’ loyalty program to merge with IHG Rewards Club

Thursday, 23 Oct, 2017 0

InterContinental Hotels Group plans to integrate Kimpton Hotels’ loyalty program Karma Rewards into its main brand-wide IHG Rewards Club.

Kimpton Karma Rewards will join in early 2018, which will offer members one program with a single reward point system.

Kimpton Karma members will be automatically enrolled in IHG Rewards Club, giving instrant access to the full IHG portfolio of more than 5,000 hotels across a dozen different brands.

IHG Rewards Club members will also be able to redeem points at all Kimpton Hotels.

"Both IHG and Kimpton have built two strong loyalty programs that have attracted a tremendously loyal base of members who are passionate about our brands. By joining them together, Karma Rewards members will now have access to the global scale of nearly 5,300 hotels, as well as all of the great benefits available through IHG Rewards Club," said Susanna Freer Epstein, IHG’s SVP of customer loyalty marketing.

"We will also extend our personal offers and customized benefits to welcome Kimpton guests into our family. At the same time, our existing IHG Rewards Club members will also be able to earn and redeem points for stays at Kimpton hotels."

IHG Rewards Club has more than 100 million enrolled members worldwide.



 

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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.



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