Ryanair provides screen scaping evidence to European regulators
Ryanair has provided detailed evidence of what it claims is illegal screen scaping of its website to the European Commission.
The carrier says it has found websites that are inflating its fares by between 200%-300%.
It has detailed four websites where hidden mark-ups have be added.
The airline added that it has suffered “dramatic slowdowns and outrages†to the Ryanair.com website in recent weeks due to the “illegal and unauthorised†activities of screen scaping sites which it has tried to ban.
CEO Michal O’Leary said: “We have responded to the European Commission’s enquiries by providing them with documentary evidence of this unauthorised, illegal ticket-tout scam being perpetuated on consumers by these screen scraper websites.â€
He called on the commission to take action to force screen scrapers to “desist from unlawfully overcharging consumers by 200% or 300%, particularly when they provide no useful service to consumersâ€.
by Phil Davies
Phil Davies
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