Ryanair unveils frequent flyer scheme, but it comes at a price
Ryanair is launching a fee-based frequent flyer scheme which gives free standard seat selection, fast-track airport access, priority boarding and a 10kg checked baggage allowance.
Passengers who sign up to the ‘Ryanair Choice’ programme, which costs €199 a year, will also get 24-hour advance notice of four seat sales a year.
The scheme gives members similar benefits to its Ryanair Plus fares, but those who take more than seven flights a year will make savings by joining Ryanair Choice.
It will come into effect at the end of the summer and the airline expects 100,000 passengers to sign up in the first year.
Other customer care initiatives announced by Ryanair today include a 48-hour grace period to change bookings and a promise to process EU261 flight delay and cancellation compensation claims within 10 days. Customers have also been promised access to a 24/7 support line, with calls answered within two minutes.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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