Thomas Cook staff won’t receive September pay packets
Thomas Cook staff have been told they won’t receive their pay packets next Monday as usual following the firm’s collapse on September 23.
Instead, they’ll have to appeal to the Insolvency Service to be paid for work up to the time of the company’s failure.
Trade union Unite said this included commissions and cabin crew flight allowances.
A spokesperson for the Insolvency Service confirmed: "Employees who have been made redundant will not receive their September pay packet from Thomas Cook in the normal manner as the company is in liquidation.
"Employees will need to apply for their arrears of wages for September from the Redundancy Payment Service."
Thomas Cook staff might be eligible to apply to the Redundancy Payment Service for unpaid wages, overtime, commission and holiday pay as well as up to 30 weeks’ redundancy pay.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Global tourism exceeds 1.5 billion travelers announces UN-Tourism
Qatar Airways offers reduced timetable to over 60 destinations
WTTC global tourism reached record economic impact of 11 trillion in 2025
Hands In, UATP join forces for airline multi-card payments
Suspension of all regional trains in Catalonia following two new rail accidents in Spain