Upgraded United Polaris lounge opens in Chicago
United Airlines unveiled its newly renovated and expanded United Polaris lounge at Chicago O’Hare International Airport.
It offers 50% more space along with a modern design and upgraded amenities.
The airport lounge features nearly 25,000 sq.-ft. of space, including more than 350 seats for travelers, 50 seats across a larger dining space, a second bar, six additional restrooms, private spaces for relaxation or work, and a Crate & Barrel home retailer concession.
United currently has six Polaris lounges in the US.
“Our United Polaris lounges help set the tone for business class travelers before or after their long-haul flights,” said Aaron McMillan, United’s MD of Hospitality Programs.
“Customers are going to love our new Chicago lounge because it gives them more of all of the things they want most—space, amenities, and dining options.”
The reopening of the United Polaris lounge in Chicago marks the airline’s latest investment in its network of clubs and lounges.
Since 2022, United has opened or renovated a total of nine United Club locations across its system, including the recent opening of United Club Fly in Houston.
In 2025, the airline will open a new dining room in the United Polaris lounge in Newark and a renovated and expanded United Club in Denver’s B West Terminal.
Internationally, United plans to reopen the United Club in Hong Kong.
In 2026, United will open a new United Club in San Francisco and its largest-ever United Club in Houston.
The renovated lounge in Chicago features a larger dining area with more than 50 seats – nearly tripling the amount of dining seats – where travelers can order à la carte meals.
In addition to a la carte dining, customers can enjoy a hot buffet with breakfast, lunch and dinner menus, mezze station with lemon honey whipped ricotta, flatbreads and more.
To elevate the lounge experience, dinnerware and decor is provided by Chicago based retailer Crate & Barrel.
This is its first-ever collaboration with an airline,
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