Amadeus buys hotel tech firm
Travel technology firm Amadeus plans to increase its footprint in non-airline business following the acquisition of Netherlands company Itesso BV, which provides property management systems (PMS) to the global hotel industry.
Itesso’s cloud-native Enterprise Lodging System is currently used by about 1,800 hotels globally.
The acquisition is part of a strategy at Amadeus to bring together Central Reservation Systems (CRS), Property Management Systems (PMS), Revenue Management Systems (RMS) and other hospitality functions into a cloud-based single platform.
“Property management technology is a critical component of our strategy and we assessed numerous options to extend our capabilities in this area,” said Paco Perez-Lozao, senior vice president of new businesses at Amadeus.
“It was critical that we found a company with the right expertise that was focused on customer success and shared our vision. We believe we have a great cultural fit with Itesso. Their technology stands out, and as a cloud-native PMS can be tightly integrated with our overall offering.”
Itesso’s 100-strong workforce will move over to Amadeus.
“The team and I are delighted to become part of Amadeus,” said Bas Blommaart, managing director of Itesso.
“Integrating the Itesso ELS as a key module of Amadeus’ cloud-based platform for the hotel industry opens up a whole new spectrum of possibilities.”
Amadeus recently announced it is collaborating with InterContinental Hotels Group on a similar integrated guest reservations system based on a ‘community model.’
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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