Barrhead launches training portal
Barrhead Travel has launched a new training portal, with over 150 training courses accessible to staff.
The portal will deliver a variety of bespoke training programmes with specialist support on subjects such as CRM, sales and customer service.
The new system, hosted by OTT, was first used as a medium to train all staff across the business on GDPR regulations, which proved to be a successful first use.
The portal combines classroom training and e-learning, but will also make training courses far more accessible to Barrhead Travel teams across the UK, including those who run their own businesses under the Brilliant Travel umbrella.
This new technology was built and shaped in-house by the company’s own training team.
Barrhead Travel will continue work with their suppliers to deliver further training programmes.
The portal will also enable Barrhead Travel to pull reporting information to track performance and develop staff members.
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
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