European airlines and airports ask for flexibility as EU Entry Exit System shows failure

Thursday, 16 Apr, 2026 0

Airports and airlines called on the European Commission and EU Member States to immediately introduce additional flexibility in the operation of the Schengen Entry Exit System (EES), as the first day of full operations during Easter was marked by passenger disruptions, delays and missed flights.

ACI Europe and Airlines for Europe (A4E) have for weeks cautioned about the EES operational rollout challenges. On this first day of full operations, these major concerns are now a reality.

The European Commission highlighted in a communication that registering a traveler takes on average only 70 seconds when the EES is functioning at full capacity.  However, initial reports from a number of airports and airlines across the Schengen area confirm that the mandatory registration of all third-country nationals as of 31 March – combined with the end of the possibility to fully suspend the system effective, is now resulting in:

  • Passenger waiting times of 2 to 3 hours at airport border control during peak travel periods. These delays are occurring despite border authorities making extensive use of partial suspension measures, which allow biometrics data not to be captured.
  • Significant disruption to flight operations, with passengers missing flights and delays due to prolonged border processing times. For instance, a flight to the UK today was missing 51 passengers at departure. Another flight had zero passengers on board at gate closing time, and 90 minutes later, 12 passengers were yet to reach the gate.
Olivier Jankovec, Director General of ACI EUROPE, and Ourania Georgoutsakou, Managing Director of A4E, said: “While we will continue to closely monitor developments in the coming days, it is already evident that greater flexibility is immediately needed. Border control authorities must be allowed to fully suspend the EES when waiting times become excessive. This is essential not only in the coming weeks, but throughout the peak summer travel season. Our support for the EES and its objectives is unwavering. However, strengthening border management must not come at the expense of operational efficiency or the passenger experience. Safeguarding Europe’s reputation as an accessible and well-functioning tourist and business destination is at stake, particularly as air travel is already facing significant disruption due to the ongoing situation in the Middle East.”


Related News Stories:  Europe-Asia airfares surge amid Gulf flight suspensions. - TravelMole     Most Gulf flights suspended after US–Israel strikes on Iran     Aviation-Event 2026 Germany to unite Europe's air transport leaders     Fuel shortages disrupt Cuba aviation and tourism operations     EU aviation groups demand suspension of EU-Qatar air agreement     AirAsia eyes Europe flights with Gulf airport hub - TravelMole     Aviation groups face off over Spain airport fee - Travel Mole     TAP Air Portugal expands summer network across Europe and Brazil     Airbus A320 alert hits Asia while Europe and Americas mostly ...     FAA lifts Caribbean ban flights although Venezuela remains isolated    



 

profileimage

newadmin



Most Read

Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know

Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham

Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago

Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research

Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact

Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference

Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role

Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal

Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination

Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness

Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future

Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
TRAINING & COMPETITION
Skip to toolbar
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...