Emirates is introducing its newly retrofitted Airbus A380s fitted with its latest cabins, including Premium Economy, to new destinations Manchester and Milan. The refreshed A380s will operate on EK017/018 to Manchester from 6 June, and on EK091/092 to Milan from 1 July. With the introduction of Emirates' newly retrofitted A380 to Manchester, the airline will expand its Premium Economy offering nearly 5,000 weekly seats in and out of the UK from June. The enhanced service to Manchester complements the four daily retrofitted A380s currently serving the Dubai-London Heathrow route. Emirates’ Airbus A350 will operate to Edinburgh, while refurbished Boeing 777s will serve London Stansted from May and June respectively. Emirates currently operates three daily flights from Manchester, and this year celebrates the 15^th anniversary of flying to the Northwest gateway. Milan will become Emirates’ second Italian gateway to offer the airline’s latest cabins and Premium Economy seats. It follows the planned deployment of the airline’s A350 to Bologna this June. These additions will expand Emirates' network of retrofitted Airbus A380 to 19 airports. On the four-class Emirates A380, the Premium Economy cabin is located at the front of the main deck with 56 seats laid out in a 2-4-2 configuration. Each seat offers generous pitch size, as well as customised features like in-seat charging points and a side cocktail table. Bookings can be made on emirates.com, the Emirates App, Emirates’ retail stores or via online and offline travel agencies.

Emirates will introduce retrofitted Boeing 777s to  more destinations on its route network, including more flights to London Stansted. The airline’s retrofit programme continues to progress, with an aircraft receiving its facelift and rolling out every three weeks. Emirates aims to serve 44 cities with its fleet of refurbished Boeing 777 and Airbus A380 aircraft by September 2025. London Stansted will receive its second daily service with refreshed Boeing 777 interiors from 1 June, following announcements of its first service commencing on 7 May. From 1 June 2025, all flights operating to/from Lisbon will offer upgraded Boeing 777 cabins. To Dublin, Emirates will debut its latest Business and Premium Economy cabins on EK 161/162, starting 25 June. Hong Kong, becomes the second Greater China destination to be served with the retrofitted Emirates Boeing 777 starting 15 July. Flights to the Maldives will get an enhanced B777 onboard experience with the refreshed interiors on EK 658/659 from 1 June; as well as EK 656/657 and EK 660/661 from 15 July. Emirates’ upgraded Boeing 777 service is also coming to Kolkata and Colombo in August, as well as Johannesburg and Cape Town in September. Emirates has expanded its Boeing 777 and Airbus A380 fleet refurbishment programme to cover more than 220 aircraft. This is the airline’s most ambitious retrofit undertaking—a $5 billion investment The refurbished Emirates Boeing 777 features a four-class configuration, with Emirates' signature Premium Economy and Business Class cabins.

Gulf carrier Emirates is adding its refurbished Boeing 777 aircraft to the London Stansted route from May, as advances its retrofit programme. Additionally, the retrofitted aircraft will also be deployed to Seoul, South Kores from 14 April. The upgraded four-class aircraft features the airline’s latest cabin interiors, including Premium Economy and the newly configured Business Class. Emirates currently operates two daily flights to and from London Stansted. London Stansted joins London Heathrow and Edinburgh as the third UK destination to showcase the airline's latest cabin interiors. Emirates’ network of European destinations served by the Boeing 777 includes Brussels, Geneva, Zurich, Vienna and Athens. The retrofitted Emirates Boeing 777 has new Emirates 777 Business Class arranged in a 1-2-1 configuration for added privacy with aisle access for every passenger, fully flat beds, and personal mini-bars. On some aircraft, First Class features exclusive Gamechanger suites. Tickets can be booked on emirates.com, the Emirates App, or via travel agents.

Gulf carrier Emirates will bring forward its daily A350 scheduled service to Edinburgh. It will kick off the new year with A350 Edinburgh flights from 3 January 2025. Emirates A350 service will also be rolled out to eight other destinations including Mumbai, Ahmedabad, Kuwait, Bahrain, Colombo, Lyon, Muscat and Bologna, with more to follow. The airline also currently serves Glasgow with a daily A380 – offering customers 14 weekly flights to/from Scotland. Including Edinburgh, Emirates serves eight destinations in the UK. Edinburgh flight tickets are available to book now on emirates.com or via the Emirates App, the call centre and travel agents travel agents.

Emirates has an enticing offer for customers planning a Dubai getaway this winter. Until 8 December 2024, every return Dubai flight booked departing the UK from 9 January 2025 until 31 March 2025 will include a complimentary Yellow Boats Speed Blast tour. The Yellow Boats is a high speed sightseeing experience for thrill-seekers touring city landmarks like the Dubai Marina, Jumeirah Beach, the Burj Al Arab and Atlantis Hotel. It offers photo ops and commentary from a knowledgeable tour guide on the sights. It is just one offer Emirates customers can enjoy this winter: My Emirates Winter Pass: Customers flying to or through Dubai can show their boarding pass and a valid form of ID to enjoy discount offers across over 600 retail outlets, restaurants and attractions throughout Dubai and the UAE. visit: https://www.emirates.com /english/experience/my-emirates-pass/ Skywards Partners: Members of Emirates Skywards loyalty program can earn Miles with partners like hotels, airlines, car rentals, retail and banking. Members can spend these Miles on reward tickets, upgrades, or tickets for concerts and sports events. https://www.emirates.com/english/skywards/ Emirates Holidays: Customers can book a Dubai flight and hotel package through Emirates Holidays. All Emirates Holidays include flexible booking options and access to the Emirates Holidays’ dedicated 24/7 On Holiday Service team .

Gulf carrier Emirates has landed in Edinburgh for the first time since 2020.  An Emirates Boeing 777 was welcomed back in the Scottish capital by the Royal Edinburgh Military Tattoo. Edinburgh is Emirates’ eighth destination in the UK. The daily service will complement the airline’s current A380 daily flight to Glasgow – offering customers 14 weekly flights to/from Scotland Adnan Kazim, Emirates’ Chief Commercial Officer said: “The UK is one of our most important markets, and we’re proud to reinstate our footprint in Scotland.” Scottish customers can look forward to an elevated travel experience onboard, initially with our Boeing 777 ahead of our highly anticipated A350 arrival.” Emirates says it will play a crucial role in boosting tourism to Scotland. According to Visit Scotland, the country welcomed four million international visitors in 2023 - a 23% increase compared to 2022. Emirates’ daily flight to Edinburgh will also boost cargo capacity with 16 tonnes of cargo per flight. Emirates serves the UK with 133 weekly flights to eight gateways including London Heathrow, London Gatwick, London Stansted, Manchester, Birmingham, Newcastle, and Glasgow. 

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Gulf carrier Emirates officially unveiled the newly designed ‘Emirates World’ Travel Store in London. The dedicated Emirates retail store is the first of its kind to open in Europe and is part of a planned roll-out of 40 stores globally. Located on Cromwell Road in South Kensington, the retail store combines smart tech and personal travel advice. The Emirates’ London Travel Store was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer alongside VIP guests and industry partners. “When customers book a flight or holiday, it’s not just a financial transaction, it’s an emotional one, and we’ll be doubling down to deliver a memorable visit for our customers,” Kazim said. The Emirates’ London travel store offers a glimpse of its First Class private suite, a full-sized A380 Onboard Lounge and Premium Economy seat on display. The travel store spans 270 square metres of space with an open-plan, lounge-like concept. There are seven dedicated customer service counters for flight reservations, ticketing, and general enquiries. Customers can also enjoy smart technology like self-service screens supported by travel consultants or a ‘selfie mirror’ to snap pictures with friends and family against scenic destination backdrops. The store also stocks a variety of Emirates Official Store merchandise and travel accessories. Emirates Holidays, the tour operating arm of Emirates Airline, has also opened the doors to its new store located in the Cottons Centre. Customers will be welcomed by a dedicated team of 45 travel consultants offering expert advice, personalised holiday packages and offers. Emirates currently serves the UK with 133 weekly flights to Dubai, connecting the UK via seven airports. In London, Emirates operates from Heathrow, Gatwick, and Stansted, carrying more than 45,000 passengers to and from the UK capital every week. 

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Emirates has welcomed the first guests at its new airport lounge at London Stansted. The Gulf airline has invested more than £4 million to design the 900-square-metre lounge that can accommodate up to 125 guests, including First, Business Class and Emirates Skywards members. This is Emirates’ sixth dedicated airport lounge in the UK, after facilities in London Heathrow, London Gatwick, Birmingham, Glasgow, and Manchester. All London airports served by Emirates now provide access to premium on-ground experiences ahead of their flight. Emirates has its own network of 40 dedicated airport lounges around the world as well as complimentary chauffeur drive services for premium customers. Mohammed Mattar, Divisional Senior Vice President Airport Services at Emirates said: “Emirates has been serving London Stansted since 2018, and the airport remains a very important gateway.” It also marks a major milestone as we now offer dedicated lounge facilities across six airports in the UK.” Gareth Powell, Managing Director at Stansted Airport, said: "The opening of Emirates’ new lounge is fantastic news for London Stansted and passengers using Emirates services to Dubai and beyond.” The airline operates 14 weekly flights between London Stansted and Dubai. Located in Satellite 1, adjacent to the departure gates, customers enjoy a food and beverage selection, complimentary Wi-Fi, and shower facilities and amenities. The Stansted Emirates airport lounge is only a short walk for boarding access to the aircraft. Emirates has partnered with Sussex-based Full Circles Farms, to roll out a “farm to table” food concept in its lounge. Customers can enjoy premium spirits and liqueurs, a comprehensive wine list, and Moet & Chandon champagnes. Emirates currently operates 133 weekly flights to the UK, including a double-daily Boeing 777 service to/from London Stansted. The airline also serves the UK with flights to London Heathrow, London Gatwick, Manchester, Birmingham, Newcastle, Glasgow, and Edinburgh (starting from 4 November). 

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Emirates has appointed Jabr Al-Azeeby as new Divisional Vice President in the UK. A UAE national, Al-Azeeby has worked at Emirates for over 15 years and has previously served as VP for India, Pakistan, and more recently, VP of Commercial Operations in Saudi Arabia. He reports to Thierry Aucoc, SVP, Commercial Operations Europe. Al-Azeeby succeeded Richard Jewsbury, who has moved to take up the Dubai-based role of Executive VP Corporate and Customer Experience Planning. Over the past six years, Jewsbury led Emirates’ sales and service functions in the UK. “The United Kingdom is one of Emirates’ most important operations, and I’m looking forward to working closely with the team locally to continue the momentum of the past few years,” said Al-Azeeby. “The move to London is very exciting and I’m thrilled to have this opportunity as well as any challenges that arise.” It comes as the airline gears up to resume daily operations to Edinburgh starting from 4 November. The airline’s Edinburgh resumption marks Emirates’ eighth destination in the UK. Emirates currently serves the UK with 133 weekly flights on a fleet mix of A380 and Boeing 777 aircraft. 

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Emirates will restart flight operations to Edinburgh later this year. Edinburgh flights return from 4 November 2024, complementing the airline’s current A380 daily flight to Glasgow. That represents 14 weekly flights to/from Scotland. Edinburgh flights from Dubai will be served on Emirates A350-900 aircraft in a three-class configuration, with 32 lie-flat seats in Business Class and 21 seats in Premium Economy. There are 259 seats in Economy Class. Customers can book flights on emirates.com, via travel agents or Emirates sales offices. Julie Bailey, UK Regional Sales Manager said: “Scotland is a very important passenger and cargo destination for Emirates and we’re very proud to be back in Edinburgh.” "Scottish customers can look forward to even more travel options with 14 weekly flights.”   

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Gulf carrier Emirates apologized to customers for the disruption caused by historic floods and the airline’s ‘far from perfect’ response. Sir Tim Clark, President of Emirates penned an apology and outlined the current status at its Dubai air hub. “Our most sincere apologies to every customer who has had their travel plans disrupted during this time,” Clark wrote. The airline had to cancel nearly 400 flights and delay many more, caused by the UAE’s highest rainfall in 75 years. Widespread flooding across Dubai hampered customers, pilots, cabin crew, and airport employees reaching the airport, further impacting flight operations, Clark said. “We were clear on our two priorities: Look after our customers who have been impacted, and get our operations back on schedule.” “To manage impacted customers as a priority, we had to suspend check-in departing Dubai, implement an embargo on ticket sales, and temporarily halt connecting passenger traffic into Dubai.” “We deployed additional resources and contact centre teams with rebooking and put on additional flights to destinations where we identified large numbers of displaced customers,” he added. Clark said regular flight schedules were restored as of Saturday but is still working to ship 30,000 pieces of left-behind baggage to their owners. “It will take us some more days to clear the backlog of rebooked passengers and bags, and we ask for patience and understanding.” 

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Emirates has marked two decades of flying to Glasgow Airport. In the 20 years since the inaugural flight of 10 April 2004, Emirates has carried over 5.6 million passengers on 18,990 roundtrip Glasgow flights to and from Dubai. To mark 20-year milestone, Emirates flight EK027, served by a A380 superjumbo, arrived at Glasgow Airport’s stand 30, which is Scotland’s only triple airbridge. It was welcomed by a Bagpiper. Richard Jewsbury, Emirates Divisional Vice President in the UK, said: “We’re proud to have served Scotland via Glasgow for more than 20 years, connecting millions of passengers.” We have seen significant growth over the last two decades and forward bookings for this route were up 51% year-on-year in 2024.” “Glasgow remains a key market from both passenger and cargo.” Emirates currently operates a daily Glasgow flights to Dubai on the A380. Emirates’ network spans over 140 destinations, across six continents. 

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